Any customer’s account that reaches 61 days past due from original due date and has not made payment arrangements will be subject to one or more of the following:
An automatic $250.00 deposit will be added to your account – You will not receive any warnings, letters, or telephone calls. Note: If you already have a deposit on your account, it does not exempt you from having another $250.00 deposit added to your account.
If you make a payment by check to keep from being locked off and the check is returned for NSF (non sufficient funds - $35.00 fee) your tank will be immediately locked off (1st offense) or our equipment will be picked up (any further offenses) – You will not receive any warnings, letters, or telephone calls.
If your tank gets locked off for non-payment or NSF, there will be a 3 day minimum loss of service wait before a servicemen will come back and unlock your tank and re-light your pilots.
After your 3-day loss of service wait, you will pay a $250.00 deposit and a $75.00 reconnection fee, if applies, as well as any monies due on the account to have the service re-established. All monies will be due & payable at the time the service is reconnected.
If you have made payment arrangements and do not make your payments as agreed, you may be subject to the above.